Your subscription automatically ends at the time of the agreed term unless you have enabled the AUTO RENEW feature. 

If you would like to end your subscription, you need to disable AUTO RENEW. 

To disable the AUTO RENEW on your account:

  1. Go to My Virtual Surveyor.
  2. Login with your Virtual Surveyor ID.
  3. Set the AUTO RENEW switch to the left to disable it. 
    1. It shows red when disabled.
  4. The subscription box also shows when the subscription ends
    1. In the example below, it ends on 10 November 2022.