Virtual Surveyor works with an email address and a password for both the desktop and web application. 

If you forgot your password or your password has been comprimised, then you can reset it online. This article explains you how to do this.

Quick Guide

  • Go to My Virtual Surveyor
  • Click Forgot your password? just above the password field.

  • Enter the email address

  • You will receive an email with the verification code.
  • Check your inbox for the verification code.
  • Enter the verification code.

  • Then click VERIFY CODE.
  • Your email address has now been verified. Only now you will be able to configure your password.

  • Click CONTINUE.
  • Then enter and confirm your New Password.

  • Click CONTINUE.
  • Your password has been reset now and you can use it to login in both the desktop and the web application.

Tips & Tricks

  • Don't share your Virtual Surveyor ID and password. It is personal information. Know that you can easily change the user of the subscription anytime. Read more here.
  • There exist some great password tools to manage all your passwords. A good app is LastPass.